Politique de Retour de Marocare Elixir

Introduction

At Marocare Elixir, we want you to be fully satisfied with your purchases. If for some reason you are not, we are here to make your return easier. Here's how we handle returns, exchanges, and refunds. Return Eligibility:
✔ Deadline : You have 30 days from the date of receipt to return a product.
✔ Condition : To be eligible for return, the item must be unused, in the same condition as when received, and in its original packaging.
✔ Proof of purchase : Proof of purchase is required for all returns. Non-Returnable Items

Certain items cannot be returned, including:

✔ Customized products

✔ Gift cards
✔ Downloadable products
✔ Specific health and personal care items
If you have any questions regarding the returnability of a product, please do not hesitate to contact us. Return Process
✔ Initiation of Return: Contact us at [support@marocareelixir.com] avec les détails de l’article que vous souhaitez retourner. Nous vous fournirons les instructions et une autorisation de retour.
✔ Shipping : Return costs are your responsibility. Initial shipping charges are non-refundable, and if you are refunded, the return shipping cost will be deducted from your refund.
✔ Inspection: Upon receipt, we will inspect the item and notify you whether your refund has been accepted or rejected.

Remboursements

If the return is accepted, we will issue a refund to your original payment method. The credit will be applied in a number of days depending on your bank's policy.

Trades

We only replace items if they are defective or damaged upon receipt. For an exchange, contact us and send the item to the address we will provide.

Gift Returns

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return after you receive the item.

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